Shipping policy
Shipping across Canada
We ship to every province and territory in Canada. Orders are packed and shipped from our store in Sudbury within 1 to 2 business days (Monday to Friday, excluding holidays). Once your order ships, you'll get a confirmation email with tracking.
Shipping rates
- Orders under $75: $14.99 flat rate
- Orders $75 to $124.99: $9.99 flat rate
- Orders $125 and up: FREE shipping
Free shipping does not apply to orders that include BOGO (buy one, get one) promotions. Our standard shipping rates apply to those orders.
Delivery times
Delivery times depend on the carrier and your location. Rural and northern addresses may take longer. Delivery times are estimates and can be affected by weather, holidays and other things outside our control.
Free local delivery in Greater Sudbury
Orders over $75 delivered within our Greater Sudbury delivery area are free. Delivery options and any fees for smaller orders are shown at checkout.
In-store pickup
Choose in-store pickup at checkout and pick up your order for free at MOTIV Supplements, 1755 Lasalle Blvd, Greater Sudbury, ON P3A 1Z8. We'll email you when your order is ready.
Damaged or missing orders
If your order arrives damaged or something is missing, email us at mark@motivsudbury.com within 7 days of delivery with your order number and a photo, and we'll make it right.
Questions?
Email mark@motivsudbury.com or call 705-586-1788.
